This Privacy Notice (“Notice”) outlines how Aazada Sdn. Bhd., a private limited company, collects, uses, processes, and discloses your personal data through its mobile applications, websites, products, features, and other services operated by Aazada Sdn. Bhd.
This Notice applies to all individuals who interact with us, including consumers, agents, vendors, suppliers, partners, contractors, and service providers (collectively referred to as “you”, “your”, or “yours”).
“Personal Data” refers to any information that identifies you or could be used to identify you. This includes, but is not limited to, your name, nationality, telephone number, bank and credit card details, personal interests, email address, image, government-issued identification numbers, biometric data, race, date of birth, marital status, religion, health information, vehicle and insurance details, employment information, and financial information.
1. Why do we collect your Personal Data?
Aazada Wholesale may use your Personal Data for the following purposes:
Providing services and features:
Manage your requests for products and services
Respond to feedback or complaints
Register and service your account
Conduct surveys and collect feedback
Improve operational processes
Conduct fraud, loss prevention, and safety activities
Facilitate corporate transactions
Marketing and promotions: Sending personalised offers, newsletters, and event invitations.
Legal purposes: Investigation, compliance, and enforcement of laws or terms.
Research & development and security: Improve services and protect user data.
User published content: If you post content (e.g., reviews), it may be shown publicly with your profile info.
2. Types of Personal Data collected
Identity and contact details
Financial and transaction data
Health and medical information
Loyalty and reward program data
Location and user interaction data
Marketing and communications preferences
3. How do we collect your Personal Data?
You provide it: Through store visits, online purchases, surveys, customer service, reviews, etc.
When services are used: We collect device data, interaction info, and transactional behavior.
From other sources: Partners, financial services, regulatory agencies, etc.
Personal Data of others: If you provide third-party data, you confirm you have their consent.
Minors: Parents/guardians must not allow minors to submit data. By doing so, you consent on their behalf.
4. Who do we disclose your Personal Data to?
Service providers and vendors
Marketing and business partners
Insurance companies
Regulatory and legal authorities
Business transfers: Your data may be transferred in case of mergers, sales, or restructuring.
5. Security of your Personal Data
We apply reasonable legal, technical, and organisational measures to protect your data. However, online transmission is not fully secure and is at your own risk.
6. Use of cookies
We and our partners use cookies and similar technologies for performance, analytics, and marketing. You may manage your cookie settings in your browser.
7. International Transfers of Personal Data
Your data may be transferred internationally. We ensure lawful basis and adequate protection is in place during such transfers.
8. Your rights and obligations
You may have the right to access, correct, restrict, or withdraw consent for your data. However, doing so may affect service availability. We may need to verify your request before action.
9. Changes to Privacy Notice
We may amend this Notice with at least five (5) business days’ notice via the application or website. Continued use of our services means acceptance of changes.
